If any problem occurs during the checkout process please contact us.
SHIPPING POLICY: The product will be sent to your address within 1-2 days, and the expected arrival to your address in the EU is approx. 3-8 working days. It’s possible to send you an express delivery (3-5 days). If you require express delivery please contact us before placing an order. Among big capitals in the EU delivery can be done within 2-3 days. Depends on your local couriers.
If your country, or island is not stated in the shipping addresses please contact us and we will inform you about shipping costs and allow you to buy.
PAYMENTS: Allowed payments at the moment are PAYPAL & BANK TRANSFER. You may pay with your credit cards by PayPal.
REFUND POLICIES: Product complaints should be made within 14 days from the date of receiving the products.
Under EU rules, a trader must repair, replace, reduce the price, or give you a refund if the goods you bought turn out to be faulty or do not look or work as advertised. If you bought a product or service online or outside of a shop, you also have the right to cancel and return your order within 14 days, for any reason and without a justification. More info about your right you may find at: https://europa.eu/
CANCELLATION / RETURN / EXCHANGE POLICY:
If you choose your right to cancel and return your order within 14 days, for any reason and without a justification, you are obligated to pay the transport costs for the return of goods to our address. The products must be packed as they are delivered in their original packaging, unused.
All shipments are delivered directly from the manufacturer and pass strict product control and packaging standards before delivery to ensure customers that the ordered products are in condition as they are published on nautica-gifts.com.
DAMAGED SHIPMENT IN TRANSPORT
If you notice that your package is damaged in transport and the products are damaged please do not take this shipment from your local courier. In this case please take a few photos of the damaged shipment, fill all fields in this form and the form with images that evoke the actual shipment send us on our e-mail Please do this immediately so we can act and solve this issue as quickly as possible. All shipments are insured. In this case, we will send you new products or refund you all the paid amount for this shipment.
MALFUNCTIONS OR WRONG PRODUCTS
If your received shipment is not as you ordered, the products are not as ordered or have some other malfunctions – products are not as described, the sizes of items are not as described on this website or you have some other complain please fill this form, take few photos of your products and send us on our e-mail immediately and the latest with 14days from the date of receiving shipment.
nautica-gifts.com (owned by company Adrinaut) & company Adrinaut guarantees you the security of your purchase on nautica-gifts.com. Adrinaut is not responsible for some technical issues that may appear on this website. If you notice some irregularity or technical problems we apologize and kindly ask you to let us know immediately by e-mail. All products & producers have passed strict authentication control before being published on the nautica-gifts.com website. nautica-gifts.com is a branding platform for high-quality products & brands that are innovative or eco-friendly unique or awarded internationally.
We were faced with some counterfeit products, with the products of poor quality published as high quality and a few fake sellers on some other shops and buying platforms on the market. This has motivated us to develop this platform to brand only high-quality products and brands authorized by nautica-gifts.com.
If you are unsure if some product is suitable for you or you require more information about us or products/brands/artists/innovators/producers please feel free to contact us.
Your satisfaction in searching the nautica-gifts.com websites and buying and consuming purchased products is very important to us.
ORDERS: If you are in the USA or other countries outside the EU please contact us. We will send you an offer by e-mail with shipping costs and the time of delivery. Payment option is PayPal.
If you require some products in quantities of 10+ please contact us and we will send you an offer.
RATE US: We are kindly asking you to leave your comments and to rate the product, producer, artist, or innovator. Your customer experience is important to us. You may delete your profile whenever you like. If you have any further inquiries please contact us.
ISPORUKA U HRVATSKU: Možete naručiti i sa isporukom u Hrvatsku – odaberite SHIPPING ADDRESS – Croatia i valutu HRK. Plaćanje: bank transfer. Nakon registracije primit ćete sve podatke za plaćanje kroz sučelje i na e-mail. Proizvođač nakon primljene uplate odmah šalje paket. Ova platforma nije na hrvatskom jeziku niti je zamišljena biti ali smo zbog upita za vrijeme Covid19 omogućili i tu opciju.